Work-From-Home Customer Service Jobs

Customer service representatives are an invaluable part of nearly every organization. They field complaints, help customers get what they need, and often act as the face of a company.

We’ve done the heavy lifting and researched the best customer service positions that allow you to work from home. These jobs range from part-time to full-time and require various skills.

1. Sykes

Sykes is a home-based customer service firm that takes the call-center model to your living room or home office.

2. Amazon

Amazon generally hires in-house customer service agents who can work from one of its large call centers. But there are some work-from-home jobs available with this online retail giant.

3. American Express

Where American Express differs is in its approach to customer service. Rather than offering the typical customer service positions, the company has many positions that act as customer service/travel agent hybrids.

4. Concentrix

Unlike many of the jobs on this list, Concentrix doesn’t offer a pure customer service role. Instead, it has a sales and service rep position.

5. Sitel

Since Sitel offers numerous services, the customer service position involves answering questions related to billing, service, installation scheduling, and technical product troubleshooting.

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